Strong English verbal skills and comprehension
One of the biggest concerns in outsourcing is the English-language skills of employees. This is referred to as the communication barrier that may result in poor customer support and efficiency. The English-language in the Philippines is thought to students as early as pre-school for both private and public schools. English is also a primary language for the country’s media (print, broadcast and online, entertainment, government, etc.) English proficiency is observed among entry-level employees. The Philippine workforce is also quick when it comes to learning and using different slangs used in other countries.
Cost-effective outsourcing destination
Outsourcing should be cost-effective, not cheap, there is a difference. Most outsourcing employers and clients in the country are from Australia and the US. The average salary in Australia for entry-level employees is over $40,000 USD and $42,000 USD in the US. While in the Philippines, entry-level is more than $5,300 USD, supervisory at $6,700 USD and managerial at $13,000 USD. Salary reduction is not the only advantage in the Philippines, internet services, office space, computers and other necessary resources are also more affordable. Businesses and companies all over the globe are taking advantage of these cost differentials without sacrificing the quality of their business. That is why it is important to establish that outsourcing in the Philippines is not cheap, it’s cost-effective. In the Philippines, you can hire three senior-level accountants for the price of one.
Competitive and cultural talent
Adaptability, resiliency and culture diversity are just some of the known traits of the Filipino/Filipina workforce. The Philippines may not be one of the most advanced countries in the globe, but the employees are able to cope with new trends and changes in technology. Workers in the country are also competing on a global scale against top countries in several industries like services, animation, web development and more. Pinoys and Pinays can resolve adversities in and out of the office with critical and strategic problem-solving skills. They are also able to work harmoniously alongside other nationalities despite the difference in culture and background. This is possible with their respectful approach towards cultural diversity.